Privacy Policy

Information We Collect

When you visit our website or make an inquiry, we may collect certain information about you, including:

• Personal identification information: Your name, email address, and phone number provided voluntarily by you during inquiries, contact form submissions, or booking requests.
• Travel-related details: Preferences, tour requirements, and special requests necessary to tailor our travel services to your needs.
• Browsing information: IP address, browser type, and device information collected automatically using cookies and similar tracking technologies.

Use of Information

We may use the collected information for the following purposes:

• To respond to your inquiries and provide personalized travel services across Sri Lanka.
• To process bookings, reservations, and fulfill travel arrangements, including communication with trusted service providers such as hotels, transport operators, and local tour guides.
• To communicate with you regarding your travel plans, provide customer support, and address any additional requests.
• To improve our website, services, and overall guest experience based on your feedback and browsing patterns.
• To detect, prevent, and address fraud, unauthorized activities, or misuse of our website.

Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except under the following circumstances:

• Trusted service providers: We may share your information with reliable third-party service providers who assist us in processing your travel bookings, transportation, accommodations, and delivering experiences. These providers are contractually obligated to handle your data securely and confidentially.
• Legal requirements: We may disclose your information if required by law or in response to valid legal requests, regulations, or court orders.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences and interactions with our website. You have the option to disable cookies through your web browser settings, though doing so may limit certain features and functionalities of our website.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please reach out to us directly: